Frequently asked questions
NextNivo is an all-in-one platform (CRM, marketing, automation, booking, reputation) sold with hands-on onboarding and support.
Everything shares one contact database: conversations, campaigns, bookings, and pipelines stay in sync.
After the demo, we plan configuration and training. Timing depends on your process complexity — we clarify it upfront.
SMS, voice, email volume, and AI are billed based on consumption, on top of the monthly plan.
We support you in French and English. Platform setup and templates can match your bilingual needs.
Yes, through the platform. You must follow consent rules (e.g. CASL). We guide you on best practices.